Privacy Policy

01 Overview

This Privacy Policy explains how AlphinTech collects, uses, shares, and protects information when you visit our website or use our Services.

02 Information We Collect

Information you provide:

Name, email, phone number, company name (via forms, registrations, or support requests)
Payment details (where processed by our payment provider)
Data you enter into our applications when using Services

Information collected automatically:

IP address, browser type, device information
Pages visited, time spent, referral source
Cookies and similar technologies (see below)

03 How We Use Your Information

To provide, operate, support, and improve the Services
To process payments and manage your account
To send transactional communications (order confirmations, password resets)
To send promotional or informational communications (you may opt out anytime)
To understand usage patterns and improve our products
To enforce our Terms and prevent misuse

04 Sharing Your Information

We do not sell your personal information. We may share information with:

Service providers who help us deliver Services (hosting, analytics, payment processing, SMS/email delivery)
Authorities if required by law or legal process
Business partners or successors in the event of a merger, acquisition, or reorganization

05 Cookies and Tracking Technologies

We may use cookies, local storage, and similar technologies to:

Keep you logged in
Remember preferences
Analyze website traffic
Serve relevant content or ads

You can control cookies through your browser settings. Some features may not work correctly without cookies.

06 Data Security

We implement reasonable security measures. However, no method of transmission or storage is 100% secure. We encourage you to protect your own account credentials.

07 Data Retention

We retain personal data as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

On request, we will delete or anonymize personal data unless retention is required by law or a legitimate business need.

08 Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccuracies
Request deletion
Restrict processing
Object to direct marketing

Contact us to exercise your rights.

09 Children's Privacy

Our Services are not directed to children under 16 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

10 International Users

Our Services are operated from Sri Lanka. If you access the Services from outside Sri Lanka, your data may be transferred to and processed in Sri Lanka. By using the Services, you consent to this transfer.

11 Changes to this Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.

12 Third Party Links

Our website may contain links to third party websites. We are not responsible for their privacy practices.

13 Contact

Questions about this Privacy Policy: